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NCR 998-0911396 497-0468590 497-0468589 / 009-0027569 Receipt Printer Paper Cutter SelfServ

NCR 998-0911396 497-0468590 497-0468589 / 009-0027569 Receipt Printer Paper Cutter SelfServ

Brand Name: NCR
Place of Origin:China
Model Number:
NCR SelfServ 66xx receipt printer cutter PN 998-0911396. Motor-driven worm gear mechanism. 50-cut tested before shipping. New and refurbished available.
Supplier: Guangzhou MicroLinkpro Technology Co.,Ltd
Telephone: (+852-93572135) , Max Liu
Email: linda.zhou@microlinkpro.com
Address:201,A12 Building, Dongjin Logistics Park No. 39 Chenjialin Road, Nan'an 511340 Xintang Zengcheng District Guangzhou City, G.D, P.R.China
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Product Introduction

What This Part Does

The 998-0911396 is the receipt printer cutter mechanism for NCR SelfServ 66xx series ATMs. After the thermal printer prints a transaction receipt, this cutter mechanism slices the paper cleanly so the customer can take it. A dull or failing cutter means crumpled receipts, paper jams, and customers walking away without their transaction record.

This is a high-wear mechanical component. Every single transaction cycles the cutter once — that's 200,000+ cuts per year in a busy ATM. The blade dulls, the worm gear wears, and eventually the motor can't drive the cut cleanly. When the cutter jams, the entire receipt printer goes offline — and the ATM can't complete any transaction that requires a printed receipt.

Cross-reference PNs: 497-0468590, 497-0468589, 009-0027569. Compatible with all NCR 66xx thermal receipt printers.

Technical Specs

Part Number998-0911396 / 9980911396
Cross-Reference497-0468590, 497-0468589, 009-0027569
FunctionThermal receipt paper cutter mechanism
Assembly66xx Receipt Printer — Cutter Module
Compatible ATM ModelsSelfServ 22, 23, 25, 27, 6622, 6625, 6627, 6632
MechanismMotor-driven worm gear with steel blade

Compatible Models

  • SelfServ 22 / 23 — Standard 66xx receipt printer

  • SelfServ 25 / 27 — Same printer module

  • 6622 / 6625 / 6627 / 6632 — All 66xx series

Signs You Need a Replacement

  • Receipts not cutting cleanly — ragged edges or incomplete cuts

  • Paper jam errors (code 8xx) recurring at the cutter position

  • Grinding or clicking noise from the printer during cut cycle

  • Cutter motor failing to complete cycle — receipt hangs half-cut

  • Visible blade wear or worm gear tooth damage

  • Cutter past 150,000 cut cycles with no replacement

Why Buy From MicroLinkpro

  • Complete cutter module, not just the blade. Motor, worm gear, blade, and housing — one assembly, one swap. No rebuilding from parts.

  • Pre-greased worm gear. Factory-lubricated with the correct high-temperature grease. Won't seize up in the ATM's warm printer bay.

  • B2B pricing. Fleet operators: 10+ cutters get volume pricing. This is a scheduled maintenance item — stock ahead.

  • Tested before shipping. Every cutter runs a 50-cut cycle test on thermal receipt paper. If it jams or tears, it doesn't leave.

Ordering Info

998-0911396-NEWBrand new, factory assembled and tested
998-0911396-REFRefurbished, new blade, 90-day warranty

Minimum order: 1 unit
Bulk pricing: 5+ / 10+ / 20+ tier discounts
Shipping: DHL / FedEx / UPS worldwide, dispatch within 48 hours

Frequently Bought Together

009-0027569Receipt Printer Cutter Screw ShaftAlternate cutter variant — confirm your printer model
009-0012947Receipt Printer Belt (3MR-234-06)Printer drive belt — replace with cutter for full printer service

Q: What is your positioning to customers?

A: We are not only a reliable supplier, but also your long-term strategic partner in intelligent equipment and smart manufacturing.

Q: How do you ensure product quality?

A: We implement strict quality control, comply with international standards, and guarantee stable performance and long service life.

Q: Can you provide one-stop export service?

A: Yes. We handle international logistics, customs clearance and global compliance to offer end-to-end service.

Q: What commitments do you make to clients?

A: We commit to high-quality & cost-effective products, on-time delivery, responsive after-sales service, and honest & transparent cooperation.

Q: What cross-border markets do you serve?

A: We cover EU, ASEAN, MENA and other major global regions, with mature cross-border e-commerce operation capabilities.

Q: How fast is your technical support?

A: We provide 48-hour emergency technical support for global customers, and can dispatch engineers for on-site maintenance.

Q: What technical advantages does your team have?

A: Our CTO has 23 years of experience from one of the world’s top 3 global ATM OEMs, specializing in component-level repair and diagnostics.

Q: Do you have sufficient inventory?

A: Yes. We own a 3,000 ㎡ warehouse with over 50,000 ATM units and components in stock for fast delivery.

Q: What ATM brands do your products support?

A: Our parts are compatible with mainstream brands including NCR, Diebold, Wincor Nixdorf, Hyosung, etc.

Q: What kind of company is MicroLinkpro?

A: We are a professional supplier focusing on ATM electronic components and accessories, based in Guangzhou, China, with rich cross-border e-commerce and ATM industry experience.

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